Customer Testimonials in Fort Worth TX
The service department is untrustworthy and charged me over $500 more to replace my windshield than a quote I received from a dealership in Houston. I’ll gladly drive 3 hours to save money that give any future business of mine to this place that practices price gouging to older women. They also recommended services I needed, like a new battery, when I just had one installed at a dealership in Houston in late September. They said I needed new brakes and rotate and I had that service already at “Brakes Plus” whom I trust to have done the job.
Wonderful to work with. Answered all my questions quickly, listened to what I was looking for and made the deal happen. I would highly recommend this dealership to anyone. In the future, if I’m looking for another car, they will be the first place I look. Highly recommend.
Since this was my first MINI purchase, I did quite a bit of research beforehand. This dealership went above and beyond in helping me make my decision. The staff—especially Kourtlen and Mindy—were incredibly helpful and never pushy, which I truly appreciated.
This is my 2nd Mini from Mini of Ft Worth and it was another amazing experience. Roman is very friendly, knowledgeable and efficient. Everyone at Mini makes buying a car easy and enjoyable. Mindy, Josh, Roman and the entire team make you feel like part of the family.
I’m on my 4th mini; the updates for safety and technology have grown immensely. I recommend them highly. I went to the dealership at the end of my lease to purchase my car and was just walking through the showroom and met Roman. I had a good conversation with him on the details of the new vehicles and changes in the Mini line. Something is simple as knowing when the person is next to you and the Blindspot side mirrors to me is worth it. Even though my Mini drives by itself, I like having my hands on the ... Read More DealerRater - Jul 19, 2025
I had a GREAT experience with Grace! She was friendly, energetic, professional, efficient, communicative, and knowledgeable. Just a joy to work with and represented the dealership with class. The dealership was clean, modern, and filled with some awesome looking MINI's! The buying process was easy, straight forward, and stress-free. I have bought numerous vehicles over the years and this was the easiest purchase I have made. I HIGHLY recommend MINI vehicles and I HIGHLY recommend Autobahn MINI of Fort Worth.
Very easy to work with. No hassle. No pressure. Was very knowledgeable about the vehicle.
Wes was the best. From the day I called and spoke with him onward, he was kind, attentive, and helpful when it came to the lease process. He came in on his day off to help me, stayed in touch without being overbearing, and had a great attitude throughout. He never made me feel pressured but also didn't make it feel like he was playing a game. I also want to recognize Josh and his help in making the deal. I am so excited to be in my new car and grateful to them both for facilitating the experience!
I am very impressed with my recent purchase at Autobahn Mini of Ft. Worth... It was a pleasure working with Wes, Josh, and Kevan... It is also very pleasing when my business is appreciated, and I really felt appreciated during the entire process... With that said they have our future business for sure.
Excellent service from Roman and Kevan, the Sales Manager. This is the 2nd Mini I have bought from Autobahn Ft. Worth. This was the new Countryman and Roman knew the car and features inside out and was able to answer all questions. This is a nice, clean and very friendly dealership and Roman/Kevan made it very easy. Roman also has great follow-up - he and Kevan did everything that they said they would. Excellent experience!
This was our third time buying from Autobahn, and once again, it was a great experience from start to finish. Grace was incredible—no pressure, no sales games, just honest communication. I told her exactly what I had for a down payment and the monthly budget I needed to stay within, and she stuck to it without trying to upsell or push me outside my comfort zone.
They were also flexible when it came to negotiations. There was no back-and-forth nonsense on the price, and they didn’t try to lowball me on my trade. In fact, they matched the ... Read More DealerRater - May 2, 2025
What a great experience!! Roman was super helpful and knowledgeable! The GM was fantastic and was a great help as well. They both made the car buying experience a pleasant one. So happy with my choice of Mini and the dealership.
Great service! All personnel were very attentive, friendly and efficient, we got a great deal on the car and everything went smoothly. Grace Henry is the best!
Very nice and easy to deal with. Working out our deal went very smoothly. Thanks
Wes was very informative and always polite. He made our experience good. Thank you Autobahn and Wes for everything.
Loved working with Grace and Josh! I drove to Ft. Worth from Plano because Grace was so responsive to my inquiry. I received a fair price for my trade and I love my new Mini!!
From Wes, to Josh (finance) and Mindy (GM), this car buying experience has been the best we've ever been through. No pressure, no back-and-forth, just great communication in a laid back atmosphere. This team is great with information and understanding your needs/wants. I highly recommend them!
I saw the Mini on the website and it was exactly what they said. Wes was great, always on time. Very easy buy. Thank you!!!
As a two-time Mini owner who already avails myself of the dealer's maintenance services, I was equally pleased with the car buying experience. Efficient, upfront, and easy.
It’s the third Mini that I have bought from Roman Mykhailenko. Roman is a great asset to Autobahn Mini.. He is further supported by a great General manager, Sales manager & Service/ Parts department.
We had Roman help us find me a car, I’ve always wanted a Mini. He was great, able to negotiate, and when I was worried something was wrong with the car when we got home, he told me to bring it back in so they can check it. Luckily it was a false alarm and just the safety feature on the car for a lane change. 10/10 though!
Roman and the staff here were helpful, responsive, and honest throughout the whole purchasing process. I would definitely purchase a Mini here again!
Wonderful experience at MINI in Fort Worth. We dont have a MINI dealership where I live so this sale was all done remotely. Roman made this process very easy and they were able to offer great financing and delivery. Great communication throughout. When there was an issue with a transporter not showing up Roman and Kevan made it right and got another transporter right away, even working after hours to get the car loaded and sent. Service here is first class. Highly recommend getting your MINI from here even if you live out of town.
I purchased a 2024 JCW Mini Convertible . The dealership and staff are first class . I started inquiring online about the vehicle with Roman one of their dedicated sales associates. a truly passionate mini representative .He was excellent sending me all the information on the vehicle ,the warranty and a walk around video . He quickly responded to any questions .He kept in contact but never tried to use pushy sales techniques that put buyers off . I pondered the trade and purchase in my own time and they offered a very fair trade price and I was happy with the purchase . We arranged ... Read More DealerRater - Feb 21, 2025
